At DISCOVER, we do not collect or retain any sort of information from students or parents, with the exception of the information collected through our appointment booking form, voluntary subscription to our mailing list, and voluntary student feedback on our sessions. E-mails are only retained so long as you are subscribed to our mailing list, and it is possible to unsubscribe at any time, and any comments on our services are kept anonymous and are only used to further improve our services.

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Students are free to join online sessions with no video or audio. Online sessions are not recorded in any way, and the email accounts that students join with are not accessible to volunteers nor are they recorded.

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Our volunteers are thoroughly vetted, and are committed to upholding a standard of excellence when working with students.